production & shipping information

Production Timeframes

each item is made to order, therefore Most orders are ready to ship within 2-3 weeks. If you need something dispatched urgently, please reach out to us after ordering. 

Shipping Timeframes

We ship orders on weekdays only, excluding public holidays. Choose from the following shipping options:

Regular Australia Post (production time + 2-7 days delivery) - $10 for the first item, then $1 per extra item after that. A tracking number is emailed once dispatched.

Express Australia Post (production time + 1-day delivery) - $15 for the first item, then $1 extra per item after that. Express post is typically overnight unless you live in a rural location. times may vary depending on australia post

International (production time + 4-40* days delivery) - Starting at $15+ delivery. A tracking number is emailed once dispatched. *International shipping can take longer to certain overseas locations. For more info, please click here.

Pick Up - You'll receive an email as soon as your order is ready, typically within 14 business days. And pick up is from Bairnsdale Victoria.

We're here to help! If you have any questions or need assistance, please email us at steeltankcowboy@gmail.com